Privacy Policy

Effective Date: 2024-12-03
Bella Home Improvement ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, contact us, or use our services.

1. Information We Collect
We may collect the following types of information:

• Personal Information: Your name, email address, phone number, and mailing address, provided through forms, quotes, or communication with us.

• Project Information: Details about your home and requested services for accurate quotes and services.

• Browsing Data: Non-personal information such as your IP address, browser type, and website activity to improve user experience.

2. How We Use Your Information
The information we collect is used for:

• Providing and improving our services.

• Responding to inquiries and quote requests.

• Personalizing project updates and communications.

• Sending promotional offers (if you opt-in).

• Enhancing our website functionality and content.

3. Sharing Your Information
We do not sell or trade your personal information. We may share it in the following cases:

• Service Providers: With trusted partners to assist in service delivery (e.g., subcontractors, payment processors).

• Legal Compliance: If required by law or to protect our rights and safety.

4. Data Security
We take reasonable precautions to protect your data from unauthorized access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute protection.

5. Cookies and Tracking
Our website may use cookies to:

• Analyze site performance and user behavior.

• Provide a personalized browsing experience.

You can disable cookies through your browser settings if you prefer.

6. Your Rights
You have the right to:

• Access the personal data we hold about you.

• Request updates or corrections to your information.

• Request deletion of your data where applicable.

• Opt-out of marketing communications at any time.

For assistance, contact us using the details below.

7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies for more information.

8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Bella Home Improvement
7 Kimberwick Cres. K1V 1K6
Ottawa, Ontario
Phone: 613-552-4676
Email: info@bellamahi.ca

9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please revisit this page for updates.